【外資系・医療機器】CS Lead specialist

【外資系・医療機器】CS Lead specialist

Job Title: 【外資系・医療機器】CS Lead specialist
Contract Type: Permanent
Location: 東京
Salary: 700万円~900万円くらい(スキル・ご経験などに応じて決定)
Reference: Y10283
Contact Name: Yuta Tamamoto
Contact Email:
Job Published: September 24, 2020 09:00

Job Description


勤務地/ Location:東京 都心部

職務概要/ Job Content:

  • Leading Customer Service (Order to Cash) related projects
  • Develop a database to analyze the opportunity in daily customer service operation for business team from the huge volume of data.
  • Lead automation projects or the operation accuracy/the productivity improvement
  • Work closely with other functions and Global/APAC team
  • Validate the cost competitiveness and negotiate with venders
  • Review and analyze the service level/quality metrics for continues improvement  etc.


  • Order to cashのプロセス管理のご経験
  • 物流カスタマーサービス(受発注、納期管理など)の業務経験
  • 英語力:ビジネスレベル以上
  • 業界は不問(医療機器業界であれば尚可)