求人要項
企業/Company:Global Luxury Group
- One of the leading companies of luxury industry
- Chance to be a leading figure of Japan EC business, newly launching this year
- Open and flexible company culture. Easy to work environment
勤務地/ Location:東京 都心部
職務概要/ Job Content:
- To manage the design, delivery and on-going operations of group brands Direct to Consumer eCommerce capability in Japan
- eCommerce Platform Design and Management – Working with the group brands; Japan/APAC/WW Digital/ eCommerce & IT teams to plan and design a competitive eCommerce platform (in line with Regional/Global requirements)
- Operations management: Lead day-to-day Ecommerce operation to ensure that all eCommerce partners, IT, Fulfilment/Logistics and Customer Care processes & systems are timely, relevant, improved, reviewed and monitored
- Marketing activities: Work with brands to drive online brand building and promotional activities-working with the group brands’ Japan/APAC/WW marketing team to plan and design activities to drive branding and online sale;
- Liaise and coach online sales associates including ecommerce partners to maximize online output;
- Performance Monitoring: Analytics & Reporting of eCommerce;
- To contribute to the development of ecommerce strategy, design, development, testing, and supporting the subsequent implementation;
- Operational responsibility of the Direct-to-Consumer ecommerce channel within Japan;
- Generate and implement new activities, improvements & initiatives to increase e-commerce sales and profitability;
- Demonstrate strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high impact initiatives
- Ensure a best-in-class customer experience working with the regional Digital
- Marketing Manager on strategic planning and implementation of digital platforms, site architecture, user journeys, content and CRM
- Work closely with local Japan teams on product ranging/pricing and promotion Activities
- Lead UAT of new projects, features and functionalities
- Manage technical partners on infrastructure management, site analysis, system analysis and user experience optimization
応募資格/Requirement:
- Experience in e-Commerce and digital marketing for consumer-facing brands/websites. Luxury/premium brands’ experience is a plus.
- Managerial experience of sizable e-Commerce business and operations
- Digital experience required (e.g. Digital Transformation, Digital Marketing, O2O Digital Channels, etc.)
- Line, Google Analytics knowledge is a plus.
- Business level English required
- Business level Japanese required